A person working as a Help Desk Consultant in United States of America will on average earn $51639 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $51,639.00 |
| Weekly salary | $993.06 |
| Daily salary | $141.48 |
| Hourly salary | $17.68 |
This means help desk consultant salary is below average!
Job Industry: information technology
Description: A help desk consultant is responsible for providing technical support and assistance to end-users or customers who are experiencing issues with their computer systems, software, or other technology-related problems. They are the first point of contact for troubleshooting and resolving technical issues, either over the phone, via email, or through remote access. Help desk consultants analyze and diagnose problems, provide step-by-step instructions to resolve issues, and escalate complex problems to higher-level support if necessary. They also document and track customer interactions, maintain knowledge bases, and ensure timely resolution of issues.
Tagged with: Help desk support, Technical assistance, Troubleshooting, Customer service, IT support, Problem-solving