A person working as a Hotline Support Clerk in United States of America will on average earn $32706 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $32,706.00 |
| Weekly salary | $628.96 |
| Daily salary | $89.61 |
| Hourly salary | $11.20 |
This means hotline support clerk salary is below average!
Job Industry: customer service
Description: A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Tagged with: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction