A person working as a Call Center Representative in United States of America will on average earn $35400 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $35,400.00 |
| Weekly salary | $680.77 |
| Daily salary | $96.99 |
| Hourly salary | $12.12 |
This means call center representative salary is below average!
Job Industry: customer service
Description: A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.
Tagged with: Customer service, Communication skills, Problem-solving, Multitasking, Attention to detail, Documentation