A person working as a Customer Sales Representative (csr) in United States of America will on average earn $32818 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $32,818.00 |
| Weekly salary | $631.12 |
| Daily salary | $89.91 |
| Hourly salary | $11.24 |
This means customer sales representative (csr) salary is below average!
Job Industry: customer service
Description: A Customer Sales Representative (CSR) is responsible for building and maintaining relationships with customers, providing them with product information, and assisting them in making purchasing decisions. They serve as the primary point of contact for customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction. CSRs are adept at active listening and effective communication to understand customer needs and offer suitable solutions. They process orders, track shipments, and handle billing and payment issues. Additionally, they may engage in upselling and cross-selling techniques to maximize sales opportunities. CSRs often utilize customer relationship management (CRM) software and other tools to manage and update customer accounts and maintain accurate records. This role requires strong interpersonal skills, problem-solving abilities, and a customer-centric mindset.
Tagged with: Customer service, Sales, Communication, Problem-solving, CRM software, Customer relationship management.