A person working as a Help Desk Analyst (computer) in United States of America will on average earn $44371 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $44,371.00 |
| Weekly salary | $853.29 |
| Daily salary | $121.56 |
| Hourly salary | $15.20 |
This means help desk analyst (computer) salary is below average!
Job Industry: information technology
Description: A Help Desk Analyst (Computer) is responsible for providing technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. They respond to inquiries, troubleshoot problems, and offer solutions to ensure smooth operation and functionality. Help Desk Analysts may work in various industries, including IT companies, healthcare, finance, or education, and are typically part of an IT support team. Their duties include diagnosing and resolving technical problems, documenting issues and solutions, escalating complex cases to higher-level support teams, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills are essential for this role, as Help Desk Analysts must effectively communicate technical concepts to non-technical individuals and provide step-by-step guidance.
Tagged with: Help Desk Analyst, Computer Support Specialist, Technical Support, Troubleshooting, Customer Service, IT Support