A person working as a Help Desk Representative in United States of America will on average earn $39999 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $39,999.00 |
| Weekly salary | $769.21 |
| Daily salary | $109.59 |
| Hourly salary | $13.70 |
This means help desk representative salary is below average!
Job Industry: customer service
Description: A help desk representative is responsible for providing technical assistance and support to customers who are experiencing issues with their computer systems, software, or hardware. They serve as the first point of contact for customers seeking assistance, either by phone, email, or in-person. Their main objective is to troubleshoot problems and provide solutions to ensure customer satisfaction. Help desk representatives must possess strong communication skills to effectively listen to customers' issues and provide clear instructions or explanations. They need to be knowledgeable about the products or services they support, as well as possess a solid understanding of computer systems and software. Additionally, they should have problem-solving abilities to quickly diagnose and resolve technical issues.
Tagged with: Help Desk Representative, Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving