A person working as a Help Desk Technician in United States of America will on average earn $39737 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $39,737.00 |
| Weekly salary | $764.17 |
| Daily salary | $108.87 |
| Hourly salary | $13.61 |
This means help desk technician salary is below average!
Job Industry: information technology
Description: A help desk technician is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software problems. They diagnose and troubleshoot issues, communicate with customers to understand the problem, and guide them through the resolution process. Help desk technicians may assist with setting up new equipment, installing software, and configuring networks. They also document and track customer issues and resolutions in a help desk ticketing system.
Tagged with: help desk technician, technical support, troubleshooting, customer service, computer hardware, software support