A person working as a It Customer Support Specialist in United States of America will on average earn $35319 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $35,319.00 |
| Weekly salary | $679.21 |
| Daily salary | $96.76 |
| Hourly salary | $12.10 |
This means it customer support specialist salary is below average!
Job Industry: information technology
Description: An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Tagged with: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems