A person working as a Product Support Engineer in United States of America will on average earn $85199 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $85,199.00 |
| Weekly salary | $1,638.44 |
| Daily salary | $233.42 |
| Hourly salary | $29.18 |
This means product support engineer salary is above average!
Job Industry: technology
Description: A Product Support Engineer is responsible for providing technical assistance and support to customers who are using a company's products. They play a crucial role in ensuring customer satisfaction by troubleshooting and resolving issues related to the product. This occupation requires strong technical knowledge and problem-solving skills to identify and resolve problems efficiently. Product Support Engineers may communicate with customers through various channels such as phone, email, or chat, and they must possess excellent communication and interpersonal skills to effectively understand and address customer concerns. They also collaborate with cross-functional teams, including developers and quality assurance, to analyze and resolve complex technical issues. This role requires continuous learning and staying updated with the latest product features and technologies.
Tagged with: Product Support Engineer, Technical Support, Troubleshooting, Customer Service, Problem-solving, Communication.