A person working as a Product Support Specialist in United States of America will on average earn $61592 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $61,592.00 |
| Weekly salary | $1,184.46 |
| Daily salary | $168.75 |
| Hourly salary | $21.09 |
This means product support specialist salary is above average!
Job Industry: customer support
Description: A Product Support Specialist is responsible for providing technical assistance and support to customers who have purchased a particular product or service. They are the primary point of contact for customers experiencing issues or seeking guidance, requiring them to possess excellent communication and problem-solving skills. The occupation involves analyzing and troubleshooting problems, identifying solutions, and guiding customers through the resolution process. Product Support Specialists may also be involved in training customers on how to use the product effectively and efficiently. They collaborate closely with other departments, such as engineering or sales, to ensure customer satisfaction and product improvement. This role requires strong attention to detail, the ability to work well under pressure, and a deep understanding of the product or service being supported.
Tagged with: Product Support, Technical Assistance, Customer Service, Troubleshooting, Problem-solving, Communication Skills