A person working as a Technical Services Representative in United States of America will on average earn $70134 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $70,134.00 |
| Weekly salary | $1,348.73 |
| Daily salary | $192.15 |
| Hourly salary | $24.02 |
This means technical services representative salary is above average!
Job Industry: customer service
Description: A Technical Services Representative is responsible for providing technical support and assistance to customers. They work in various industries, such as IT, telecommunications, or manufacturing, and their main role is to troubleshoot and resolve technical issues faced by customers. They may communicate with customers through phone, email, or chat to understand their problems and guide them through the resolution process. Technical Services Representatives also document customer interactions, update knowledge bases, and escalate complex issues to higher-level support teams if necessary. They should have excellent problem-solving skills, strong communication abilities, and a good understanding of technical concepts and systems. This occupation requires patience, attention to detail, and the ability to work under pressure.
Tagged with: Technical support, Customer service, Troubleshooting, Communication skills, Problem-solving, Technical knowledge