A person working as a Technical Support Analyst in United States of America will on average earn $58634 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $58,634.00 |
| Weekly salary | $1,127.58 |
| Daily salary | $160.64 |
| Hourly salary | $20.08 |
This means technical support analyst salary is above average!
Job Industry: information technology
Description: A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Tagged with: technical support, analyst, troubleshooting, customer service, IT support, problem-solving