A person working as a Technical Support Representative in United States of America will on average earn $39832 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $39,832.00 |
| Weekly salary | $766.00 |
| Daily salary | $109.13 |
| Hourly salary | $13.64 |
This means technical support representative salary is below average!
Job Industry: information technology
Description: A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.
Tagged with: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Call Center