A person working as a Technical Support Supervisor in United States of America will on average earn $69921 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $69,921.00 |
| Weekly salary | $1,344.63 |
| Daily salary | $191.56 |
| Hourly salary | $23.95 |
This means technical support supervisor salary is above average!
Job Industry: information technology
Description: A Technical Support Supervisor is responsible for overseeing a team of technical support representatives who provide assistance and solutions to customers facing technical issues with products or services. They ensure the team meets customer satisfaction goals, resolves complex technical problems, and adheres to company policies and procedures. The supervisor provides guidance and support to team members, conducts training sessions, and monitors performance metrics to identify areas for improvement. They also collaborate with other departments to enhance product knowledge and resolve escalated customer complaints. Strong leadership, problem-solving, and communication skills are essential for this role.
Tagged with: Technical Support Supervisor, Team Management, Customer Service, Problem Solving, Leadership, Communication Skills.